Frequently Asked Questions
Everything you need to know about shopping with DAPHNE.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As we curate a variety of styles, we recommend checking the individual garment measurements against your own to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that certain sale items may be final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer express shipping options at checkout if you need your pieces sooner. You will receive a tracking number via email as soon as your order ships.
Do you ship internationally?
Yes, DAPHNE ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
How should I care for my DAPHNE garments?
Care instructions are located on the inner label of every garment and on the product description page. To preserve the longevity of our high-quality fabrics, we generally recommend cold delicate washes or professional dry cleaning for structured pieces.